Questions
Questions we get asked.
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23 questions
About VAI
What is VAI?
VAI is a technology company based in Tahiti, French Polynesia. We build the digital infrastructure that connects the businesses of the islands with the people who live here and the people who visit. Our platform has two sides: Anoe, the one app for travellers and locals, and Anoe Connect, the system local businesses run on. VAI is the company; Anoe is the product.
What is the difference between Anoe and Anoe Connect?
Anoe is the app travellers and locals use to know the islands and book what they offer. Anoe Connect is the system local businesses use to run their bookings, schedules, guest chat, their public page and their numbers. Same platform, two sides of it.
Is VAI a local company?
Yes. VAI SARL is registered in French Polynesia and the team is based in Tahiti. The platform was designed and built here, and is run from Tahiti.
Why the name VAI?
VAI is the reo Tahiti word for water. Water flows, connects and gives life. That is the role we want the platform to play for the Fenua: the infrastructure underneath, so local businesses and the community can thrive.
Where does the name Anoe come from?
In Tahitian, anoe means "curious", someone who deeply desires to see, know, and experience the world around them with all senses. It embodies the appetite for sensory exploration - to look, hear, taste, and feel the living environment.
What is the Anoe spirit?
Being curious with all your senses. Feel the mountains, the valleys and the mana of the Fenua. Listen to the sea and swim over living reefs. Taste the food, hear the music and take part in island life.
Who is behind VAI?
Two co-founders. Kevin De Silva, CEO, who designed and built the platform. Amandine Launois, CCO, who leads local brand, marketing and partnerships, together with her agency REDSOYU. The full story is on the About page.
For guides
What does it cost to be on Anoe?
Signing up, publishing your activities, your calendar, messaging and booking confirmations are free. A paid plan, Anoe Connect Pro, will be introduced in October 2026.
Do I need a licence or a registered business to join?
Yes. You need to be a company or at least hold a patente in French Polynesia or in another eligible jurisdiction. Where your activity requires it, you also need a tourism licence or equivalent authorisation.
Who owns the photos and text I upload?
You do. You keep your content and you grant us the licence we need to display and promote it while you are on the platform. You confirm the material is yours to use when you upload it.
Where can my activities appear?
On Anoe, on your own profile page, and anywhere you place a booking module yourself. Your listings also show up in search engine results and on partner pages, which widens where travellers can find you.
How do I add my activities?
Three ways. Fill in the form, import a spreadsheet, or add a link, a PDF or a photo of your flyer and Anoe Connect drafts your listing for you.
Do I have to stop using the calendar I already use?
No. The activities you schedule on Anoe show up in the calendar you already use, whether that is Google Calendar, Airbnb, Booking.com or anything else that reads an iCal feed, so those days are blocked there too.
Can I take bookings on my own website or Facebook page?
Yes. You can put an Anoe booking module on your own website, your Facebook page or your WhatsApp Business, and take bookings where travellers already look for you. You generate your own key from inside Anoe Connect.
Which languages will travellers read my listing in?
You write once in your own language. Anoe translates your listing automatically and every traveller reads it in theirs, across the five languages the app supports today, with more coming.
Who helps me if something goes wrong?
Our support sits in Tahiti and speaks French, English, Spanish, German and reo Tahiti. Email us at team@anoe.app.
For travellers
Where can I get Anoe?
On the App Store, on Google Play, or in any browser at https://anoe.app
What can I do on Anoe without booking?
Read about the island you are on, learn reo Tahiti words in the phrasebook, check the ferry, the weather and the surf, explore over 17 000 places on Anoe Maps, and ask Anoe anything about the islands. No account needed.
What is Anoe Maps?
A full-screen map for every island in Anoe, with over 17 000 places, the local guides, what can be booked and the live conditions. Tap a pin to see what it is.
What is Ask Anoe?
One field that searches everything in Anoe: islands, activities, guides, places, articles and reo Tahiti words. Type a question and Anoe answers in your language, with its sources.
What can I book on Anoe?
Activities run by local guides across the Islands of Tahiti: lagoon tours, diving, 4x4 trips, whale encounters, cultural experiences, yoga and more. Each listing shows what is included, the meeting point, the languages the guide speaks, prices and live availability.
For investors and partners
Which institutions support VAI's work?
Tahiti Tourisme, the Commune de Moorea and the Service du Tourisme.
How do I talk to VAI about investment or a partnership?
Write to hello@vai.studio or use the contact form and choose your role. We read every message and reply within 24 hours.
The full terms for guides are on Anoe Connect. Read the terms